One of the hallmarks of my writing is an unflinching appraisal of the problems within our society, and what it says about where we’re headed. This commentary is heavily influenced by my own experiences. Enraging, traumatic, frustrating or humorous, in the end it’s all story fuel one way or another. What follows is a humorous look at some recent battles with my electric company.
Inspiration struck last night when I noticed that my ISP hadn’t charged my credit card when they should have.
GCI rep: We’d be happy to look into that for you. What’s your passcode?
Me: Heck if I know. I only have to call you guys once every couple of years. I’m really surprised your new e-bill system lost my payment– you guys are usually the opposite of GVEA.
For reference, Golden Valley Electric Association is my electric company and the gold standard of suck. Shortly after that conversation with my ISP’s billing department, my neighborhood was struck by a blackout.
GVEA: THAT’S for having the gall to criticize our broken payment system and lousy service.
Me: For freak’s sake, it’s barely even windy!
GVEA: I’m sorry, our outage line is currently out of service.
Continue reading “Commonplace Corruption”