Something came to a head recently that’s been bugging me for a long time: we (Westerners, especially those in the United States) need to get a lot more creative with our names.
Recently one of my employees pointed out the ridiculousness of creepy old men who demand to be on a first name basis with the people who work the front counter. In terms of accountability or identification, a first name means next to nothing. At my company alone, if you were helped by “Jessica” that could be Jessica in Cargo, Jessica in Fuels, Jessica in Accounting, or Jessica in Parts & Acquisitions.
This is a problem.